Salesforce Administrator/ Engineer (m/f/x)

Job description

Founded in 2014, Scalable Capital is a financial technology startup with offices in Munich and London. Our aim is to transform the traditional wealth management industry, making first class investment services available to everyone. Our management team combines deep capital markets experience and e-commerce know-how with decades of academic research into financial markets. Our company has repeatedly been mentioned in the German & UK Press as one of the most promising fintech startups. We've also won an award as "Best German Robo-Advisor 2016" and according to Financial News our smartphone app is one of the "must haves of the fintech age". Visit our finance or engineering blog to find out what our Expert Team has to say.


This new role for the firm is being added to improve and maximise our usage of Salesforce, which was implemented for the firm in early 2018. In this role you will assist and coordinate the engineering, marketing, client servicing and sales teams for all the firm’s Salesforce requirements.


More specifically, your responsibilities will include

  • Acting as the primary point of contact for Salesforce-related topics about system issues and ongoing set-up tasks.

  • Coordinating the ongoing upskilling of our engineering, marketing and service teams with regards to Salesforce usage.

  • Planning, developing, testing, releasing and maintaining of Salesforce features. Specifically across both Marketing Cloud and Service Cloud you’ll be required to build data extensions, custom workflows, journeys, triggered sends, and custom fields/objects etc.

  • Improving our administrative setup in terms of permissions, access and general usability for the various teams using our Salesforce instance.

  • Monitoring upcoming Salesforce releases and updates to ensure any improvements and enhancements of the system are implemented without any service interruption.

  • Assisting all teams within the firm using Salesforce with any trouble shooting or ad-hoc issues with the system.

  • Helping the all teams with the creation of reports in Salesforce.

What we offer

  • Be part of one of the fastest-growing and most visible Fintech startups in Europe, creating an innovative service that has a substantial impact on the lives of our customers

  • Work with an international and growing team with past careers at large (financial) institutions such as Goldman Sachs, Google, Westwing or BlackRock

  • Enjoy an office in a great location in the middle of Munich, one of Germany’s most attractive cities

  • Learn and grow by joining our in-house knowledge sharing sessions and your individual Education Package

  • Enjoy numerous startup perks

  • Work productively with the latest hardware and tools

  • Benefit from an attractive compensation package

  • Learn about the german culture and join our free german language courses

Requirements

As a Salesforce Administrator/Engineer, you have

  • Experience of working with APIs, Apex, JavaScript, Marketing Cloud & Lightning Service Cloud

  • Completion of Advanced Administrator Certification (Administrator (ADM-201), Advanced Administrator (ADM-211 or ADM-301) or equivalent experience)

  • Experience with complex Salesforce admin work, specifically with exposure to Marketing Cloud  

  • Hands-on knowledge of Salesforce declarative and programmatic development

  • Experience with a multi-region and multi-language organisation using Salesforce across Service, Sales and Marketing.

  • Proven ability leveraging analytical and problem-solving skills in a fast-paced agile environment

  • Detail-oriented individual with the ability to quickly ramp up on new business needs, and technologies

  • Very high levels of diligence and reliability

  • Strong communication skills to work across departments with colleagues at varying levels of technical expertise

  • Fluent in English to work with our highly international team (one interview will be conducted in English)